How To Make A Better Impression On The Telephone

How To Make A Better Impression On The Telephone No matter who you are or what you do, your voice reveals a lot about you. Studies have shown that your vocal qualities account for 84 percent a person’s impression of you on the telephone. To have a more likeable and...

How To Exercise Your Voice

How To Exercise Your Voice No matter who you are or what you do, chances are you need to use your voice most of the day. Everyone knows the importance of exercising the body but few people realize the voice needs exercise too. Doing a few minutes of simple vocal warm...

19 Timeless Tips To Keep Meetings Short

19 Timeless Tips To Keep Meetings Short Thorough meeting preparation alleviates anxiety. Good planning guarantees that meetings are relevant, don’t overrun and aren’t held back by uniformed, boring or disinterested attendees. Follow these 19 timeless tips to keep your...

How To Talk Under Performers

How To Talk Under Performers Question: For a manager at an annual appraisal, when you have to talk to under-performers about their poor work performance what is the best thing to say or do? Answer: How To Talk To Under-Performers About Poor Work Performance Managers...

Say The Right Thing

Say The Right Thing Say that Right Thing ~ How to Avoid Foot-in-Mouth Situations A portion of this interview was published in the May 2006 issue of Simply Her Magazine in an article written by features writer, Yanni Tan. I have made our entire original interview...